InFeedo Campus Drive 2023 for Customer Success Associates | WFH | Online Application

InFeedo - InFeedo is a SaaS-based analytics company that develops an employee engagement platform for enterprises. InFeedo is a SaaS-based people predictive analytics company that is helping over 100 enterprises, such as GE, Puma, Kotak, Tata, Airtel, redefine employee engagement. It is currently focused on its flagship product Amber, an artificial intelligence-enabled bot that helps CHROs manage employee engagement and predict attrition. InFeedo 2023 scheduled for the role of Customer Success Associate for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

InFeedo




Job Role - Customer Success Associate.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail

  • Ensure high customer satisfaction scores, manage customer health status, adhere to tickets SLAs and create a company-wide customer feedback loop
  • Maintain excellent service standards, going above and beyond to increase renewal rates and reduce churn
  • Work closely with a product/tech team to explore the feasibility of technical enhancement requests
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product team.

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by InFeedo.

Pay Scale/CTC - The average salary of an Customer Success Associate at InFeedo is Rs 55,000 per month approximately which will be around 6.6 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Excellent communication, presentation and analytical skills
  • Passion for creating the best candidate experience
  • Utmost empathy for the candidates
  • Great coordination skills and time-management skills
  • Have a good social presence with a big network
  • Managed and executed cross-functional projects within stringent timelines
  • Hands-on experience with Google Sheets

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Aspirants must have minimum two year of experience in relevant field.

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How to Apply for InFeedo - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (09-11-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification 

 All The Best

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