Job Role - Chat and Email Support Associate.
Location of Job - Gurgaon.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Handling customer complaints, providing appropriate solutions and alternatives within the time limit following up to ensure resolution
- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls, WhatsApp, YouTube and more)
- Working cross functionally to ensure customer issues are being flagged and adequately addressed
- Building sustainable relationships and trust with customers through open and interactive communication
- Coming up with ideas and strategies to increase customer activation, retention, shopping and improving customer experience.
Qualification Required - The candidates must be at least 12th pass or any graduates.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by CashKaro.
Pay Scale/CTC - The average salary of an Chat and Email Support Associate at CashKaro is Rs 29,160 per month approximately which will be around 3.5 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Must be self-motivator and self-starter
- Focus on quality and customer service
- Exceptional listening and analytical skills
- Solid time management skills
- Must be able to effectively deal with people at all levels inside and outside of the Company
- Creative ability and writing proficiency
- Ability to multitask and successfully operate in a fast-paced, team environment.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and two rounds of virtual interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher - Freshers and experienced both are eligible for CashKaro.
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How to Apply for CashKaro - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (08-01-2024) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best
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