Job Role - Customer Solutions Manager.
Location of Job - Bangalore will be the job location for this hiring.
Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail
- Build, coach, and direct a team of Team Leaders and agents into a highly responsive team that meets the required published performance standards. Ensure that each direct report Team Leader is coaching, developing and communicating with their teams routinely and effectively by ensuring that Team Leaders are reviewing and communicating daily performance, quality, and attendance reports at the individual and team levels.
- Establish global relationships with other managers and business units, and support groups, throughout the organization, to ensure excellent information flow and feedback on impacts of process, policy and product changes. Work with peer managers to leverage best practices, understand new trends and contribute to the implementation of workflow process improvements. Deliver against Departmental goals as agreed
- Participate in special projects as needed and perform other duties as assigned
- Attend all necessary product meetings and provide valuable, timely, and effective feedback
- Support needs based initiatives through involvement in meetings, trainings, and coaching of Team Leader teams.
Qualification Required - The candidates must be a bachelor's degree holder.
Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by PayPal.
Pay Scale/CTC - The average salary of an Customer Solutions Manager at PayPal is Rs 41,600 per month approximately which will be around 5.0 lakhs per year.
Expected Knowledge and Skills - The knowledge and skills that you need are given below
- Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
- Strong written (email) communication utilizing proper grammar and punctuation
- Ability to work independently while making sound business decisions on case information
- Ability to multitask multiple systems, screens, and tasks during customer contacts
- Time Management and Adherence to schedules
- Ability to learn and adapt to new software technologies
- Willingness to work hard and have fun doing it.
Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.
Experienced or Fresher
- Freshers and experienced both are eligible for PayPal.
How to Apply for PayPal - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.
Closing Date - Candidates need to submit application through online application portal by (25-03-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.
Is there any Charge
- No, there are no charges applicable for applying any private job.
Legit private sector jobs does not charge any recruitment fees from
applicants for employment.
Official Notification - To check all details on their official website, applicants can go through the link mentioned below.
Click Here for Official Notification
All The Best