Aircall Campus Drive 2023 for Customer Support Specialists | Work From Home | Online Application

Aircall - Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Aircall 2023 scheduled for the role of Customer Support Specialist for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

Job Role - Customer Support Specialist.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail

• You’ll be an advocate for our customers and the liaison between them and Aircall
• You will help our customers navigate the product, troubleshoot issues and help them get answers
• Ensure that even if we can’t solve their problem immediately, that our customers know you are invested in their Aircall experience being a positive one
• You’ll work closely with our global support team and other internal teams to provide a world class customer support experience for all our customers
• You’ll work closely with our clients to identify, investigate, escalate and advise them on their questions and concerns
• Day to day, your interactions with our customers directly impact their ability to run their teams efficiently.
  

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Aircall.

Pay Scale/CTC - The average salary of an Customer Support Specialist at Aircall is Rs 49,600 per month approximately which will be around 5.9 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

• Self-driven and comfortable working autonomously
• A curiosity to understand and troubleshoot complex customer inquiries
• Strong sense of time management and prioritization of work
• Excellent written and verbal communication skills
• Creative and passionate about helping others
• Exhibit uncompromising empathy
• Ability to multi-task across different platforms and forms of communication
• Willingness to work with multiple teams in an international and multilingual remote/hybrid environment
• The desire to contribute to a fast growing company
• Available to work in overnight shifts.
  

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Aspirants must have at least one year of experience in customer support.

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How to Apply for Aircall - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Click Here to Apply

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (01-02-2024) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification 

 All The Best