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Excitel Campus Drive 2023 for Customer Service Representatives | Online Application

Excitel - Excitel broadband is one of the most trusted and fastest growing internet service providers in Delhi NCR and Hyderabad. Vivek Raina, founder of Excitel, a rapidly growing internet service provider, has an inspiring story of overcoming adversity to achieve success. Excitel 2023 scheduled for the role of Customer Service Representatives for any 12th pass or any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

Job Role - Customer Service Representatives.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail

  • Handle inbound and outbound calls to customers and clients
  • Identify the needs of customers, resolve issues and provide solutions
  • Up-sell other products wherever possible
  • Maintain good customer relations
  • Maintain records of the conversations with the customer and analyze the data
  • Write and submit timely reports on customer queries.

Qualification Required - The candidates must be a 12th pass or a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Excitel.

Pay Scale/CTC - The average salary of an Customer Service Representative at Excitel is Rs 21,300 per month approximately which will be around 2.5 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Good knowledge of CRM practices and systems
  • Customer oriented attitude with professionalism
  • Strong multitasking, time management
  • Excellent communication and listening skills.

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Freshers and experienced both are eligible for Excitel.

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How to Apply for Excitel - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (21-11-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification  

 All The Best

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