Groww Campus Drive 2023 for Customer Success Executives | Work From Home | Online Application

Groww - Groww is India’s fastest growing investment platform. Our long-term vision to become the  trusted money partner of 100M Indians with core products in investment and banking. Groww  was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is backed by  marquee investors like Tiger Global, Sequoia Capital and Ribbit Capital. Groww 2023 scheduled for the role of Customer Success Executive for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.
Groww

Job Role - Customer Success Executive.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail.

  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades
  • Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention preferred.

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Groww.

Pay Scale/CTC - The average salary of an Customer Success Executive at Groww is Rs 27,600 per month approximately which will be around 3.2 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Eagerness to learn about the company's products and their capabilities
  • Ability to manage high volume of inbound customer queries
  • Technical aptitude and the ability to understand and explain complex concepts in simple  terms
  • Ability to empathize with the customer and high customer centricity
  • Knowledge of other regional languages is helpful if the company works within the  country.

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face, to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Freshers and experienced both are eligible for Groww.

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How to Apply for Groww - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (22-10-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification

 All The Best

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