Forrester Campus Drive 2023 for Client Operations Specialist | Online Application

Forrester - Forrester is one of the most influential research and advisory firms in the world. They help leaders across technology, customer experience, digital, marketing, sales, and product functions use customer obsession to accelerate growth. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work. Forrester 2023 scheduled for the role of Client Operations Specialist for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

Forrester

Job Role - Client Operations Specialist.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail.

  • Support internal client activities, alerting customer success specialists of time sensitive matters related to their client’s cases
  • Track accurately incoming client volume, ensuring new requests are appropriately assigned within the aligned service levels
  • Ensure all analyst interaction sessions were successfully completed and delivered to clients without any incident
  • Work closely with other coordinators, colleagues and research teams to provide clients with timely communications
  • Track all client-related requests in Forrester's customer relationship management (CRM) database
  • Troubleshooting any technical issues for our clients or internal employees
  • Support ad hoc projects related to customer success services as needed.

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Forrester.

Pay Scale/CTC - The average salary of an Client Operations Specialist at Forrester is Rs 37,500 per month approximately which will be around 4.5 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Someone who is detail-oriented and able to meet deadlines
  • Proven track record of working effectively with other colleagues to support shared responsibilities
  • Excellent customer service skills, with the ability to prioritize and manage multiple request types
  • The ability to think, plan, innovate, and execute resourcefully
  • The ability to function effectively in a fast-paced and dynamic environment
  • Able to work from 6:30pm to 3:30am IST.

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face, to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Freshers and experienced both are eligible for Forrester.

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How to Apply for Forrester - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (23-12-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification

 All The Best

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