Branch International Campus Drive 2023 for Customer Success Associates | Online Application

Branch International - Branch International is a global technology company revolutionizing financial access for millions of undeserved banking customers today across Africa and India.  By leveraging the rapid adoption of smartphones, machine learning and other technology, Branch is pioneering new ways to improve access and value for those overlooked by banks. Branch International 2023 scheduled for the role of customer success associate for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

Branch

Job Role - Customer Success Associate.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail.

  • Delivering efficient and friendly responses to customer across different channels (main responsibility)
  • Evaluate loan applications for new borrowers applying for branch loans, find and prevent fraud (main responsibility)
  • Proactively reaching out to borrowers who have missed payments
  • Escalating customer feedback and IT bugs to help improve our product
  • Manage refunds, repayments, and other payment processes
    Various administrative projects as needed.

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Branch International.

Pay Scale/CTC - The average salary of an Customer Success Associate at Branch International is Rs 41,600 per month approximately which will be around 5.0 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Passionate about our mission and our customers
  • Highly entrepreneurial, proactive, and willing to get your hands dirty
  • Excellent communication skills, both oral and written
  • Good grammar, spelling and punctuation
  • Driven by data and highly analytical, good understanding of excel preferred
  • Good typing speed (ideally above 45 wpm)
  • Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays.

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face, to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Aspirants must have at least one year of experience in customer service.

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How to Apply for Branch International - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (14-12-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification 

 All The Best

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