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Cactus Campus Drive 2023 for Associate Customer Service Managers | Online Application

Cactus - CACTUS started as an English editing company in 2002 in Mumbai, India, and has today evolved into a global science communications company catering to a wide range of customers in science and technology. We incubate seed and early-stage startups that share our mission to solve global problems with science and technology solutions. Cactus 2023 scheduled for the role of Associate Customer Service Manager for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

Job Role - Associate Customer Service Manager (Chat & Calls).

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail

  • Provide real time support to customers via our new age chat/ calling platform (Genesys) with the goal of converting enquiries
  • Help build customers confidence in Editage brand over competitors and improve conversion rates
  • Add a human factor in customer shopping experience thereby influence repeat rate
  • Influence the revenue of the organization by pitching our services to clients over chat and calls
  • Identify website errors and provide solutions for the same
  • Identify the business trends by keeping a watch on the customer feedback and share it with the key stakeholders.

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Cactus.

Pay Scale/CTC - The average salary of an Associate Customer Service Manager at Cactus is Rs 47,500 per month approximately which will be around 5.7 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Have high standard of service mind-set
  • Are tech savvy, comfortable with using various live chat software’s and ability to multitask
  • Have good sales skills
  • Have excellent written communication skills and ability to deliver message in a concise manner
  • Can think on your feet, meet customers at their level, and improvise during a conversation
  • Can work under pressure and meet deadlines, while maintaining a positive attitude.

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Freshers and experienced both are eligible for Cactus.

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How to Apply for Cactus - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (11-11-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification  

 All The Best

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