Sterling Campus Drive 2023 for Client & Candidate Care | Work From Home | Online Application

Sterling - Sterling helps create people-first cultures built on a foundation of trust and safety. We understand that every employee and new hire contributes to the unique culture of your organization. That’s why our global background checks and identity services are differentiated by unrivaled client service and deep market expertise to help you make confident hiring decisions that strengthen your organization and culture. Sterling 2023 scheduled for the role of Client and Candidate Care for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

Job Role - Client and Candidate Care.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail

• Interacting with clients of various portfolio’s via e-mail, phone and on-site visits- as well as maintain client relationships
• Assist clients in making informed hiring decisions, including conducting training on using our system (for both individuals and groups)
• Responding to questions about our services, results and provide additional specialized services upon request
• Communicate and interact with fulfillment departments regarding issues related to the verification's, Criminal, OHS, Order Creation, Finance, etc., specific rush order requests, and overall assistance in an effort to enhance and improve the rapid resolution of client issues and requests
• Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations
• Effectively communicate with clients, management and team members on an as needed basis with issue resolution
• Conduct and deliver additional projects as assigned by manager.

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Sterling.

Pay Scale/CTC - The average salary of an Client and Candidate Care at Sterling is Rs 33,300 per month approximately which will be around 4.0 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

• Excellent communication and professional writing skills
• Must be able to analyze a situation and respond quickly in a courteous and professional manner
• Capable of  handling a large number of calls and e-mails
• An individual who does well under pressure with time-sensitive projects
• Good interpersonal and communication skills, both verbal and written.
  

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Aspirants must have minimum one year of international BPO experience in voice process.

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How to Apply for Sterling - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Click Here to Apply

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (21-07-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification 

 All The Best