Pearson is Hiring Client Channel Operations Associates | Work From Home | Online Application


Pearson - Pearson is a British multinational publishing and education company headquartered in London, England. It was originally founded as a construction business in the 1840s but switched to publishing in the 1920s. It is currently the largest education company and was once the largest book publisher in the world. Pearson 2023 scheduled for the role of Client Channel Operations Associate for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

Job Role - Client Channel Operations Associates.

Location of Job - Work From Home.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail

  • Support the S. CCOM in ensuring that client satisfaction levels are achieved to a high standard and issues are recognized, documented and resolved
  • Work with both internal teams and 3 rd party test centres to ensure adequate capacity is provided to meet client demands and assist to develop contingency plans
  • Support other initiatives
  • Develop strong relationships with wider Pearson colleagues to maximize effectiveness and efficiencies
  • Respond to the needs of test centers in all aspects of test deliver
  • Provide regular reports and updates to S.CCOM and other key stakeholders
  • Manage and respond to incoming channel care queries from 3rd party test centers
  • Support event testing by securing test centers and working with teams to ensure successful exam delivery
  • Monitor and manage 3 rd party test centre capacity to ensure client requirements are met

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by Pearson.

Pay Scale/CTC - The average salary of an Client Channel Operations Associate at Pearson is Rs 35,000 per month approximately which will be around 4.2 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Collaborative Working
  • Commercial Awareness
  • Commitment to Improving Quality
  • Customer Focus
  • Effective Communication
  • Effective Time Management
  • Multi-Tasking Skills
  • Capable Team Player.

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Freshers and experienced both are eligible for Pearson.

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How to Apply for Pearson - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (10-05-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification 

 All The Best

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