PayPal Campus Drive 2023 for Customer Solutions Agents | Any Graduate | Online Application

 

PayPal - PayPal is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders. PayPal scheduled for the role of Customer Solutions Agent for graduates. The detailed eligibility criteria, information and application process for this opening is given below.
PayPal
 

Job Role - Customer Solutions Agent.

Location of Job - Bangalore will be the job location for this hiring.

Job Duties and Responsibilities - The responsibilities for this opening are mentioned below in-detail

  • Answer phone calls, emails/Chat from customers and work to resolve their queries in real time or work with the most relevant PayPal department so it can be dealt with appropriately
  • Proactively recommend and educate the customer about features and benefits of PayPal products in order to improve their satisfaction and deepen their relationship with PayPal
  • Deliver on metrics for example: phone handled time, customer experience, proactive product offered and accepted opportunities
  • Provide consistent feedback regarding overall customer satisfaction, tools and processes.

Qualification Required - The candidates must be a bachelor's degree holder.

Age - A candidate must be at least 18 years old. There is no upper age limit mentioned by PayPal.

Pay Scale/CTC - The average salary of an Customer Solutions Agent at PayPal is Rs 41,600 per month approximately which will be around 5.0 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are given below

  • Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel)
  • Strong written (email) communication utilizing proper grammar and punctuation
  • Ability to work independently while making sound business decisions on case information
  • Ability to multitask multiple systems, screens, and tasks during customer contacts
  • Time Management and Adherence to schedules
  • Ability to learn and adapt to new software technologies
  • Willingness to work hard and have fun doing it.

Selection Process - The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

Experienced or Fresher - Freshers and experienced both are eligible for PayPal.

How to Apply for PayPal - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Applicants need to apply via online mode. There is no offline application process for this particular hiring.

Closing Date - Candidates need to submit application through online application portal by (25-02-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge - No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.

Official Notification - To check all details on their official website, applicants can go through the link mentioned below.

Click Here for Official Notification  

 All The Best

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